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I've been on both sides of the transactions with Carol Pope and her team. They have awesome products and unbelievable customer service! I love how they walk clients through every step of the home loan process and make an effort to ensure everything makes sense to first-time home buyers and/or return clients alike. The teams knowledge is always incredibly helpful when walking buyers through rates, points, escrow, etc. Did I already say something about communication!! Day or night they are there through out the entire process—I love working with great lenders, I can not recommend them enough. Thanks
Carol is fantastic to work with we have worked on a bunch of sales together. She doesn't screen her calls, she will actually answer if at all possible. If she can't, she will call you back ASAP. She knows her business, she always has the answers to my questions! Clients have never had a bad word to say about her. (Even one 'drunk dialing' client we had!) If you need a lender for anything, Carol is 'one stop' shopping!
Carol and her team were amazing and so responsive while helping us purchase our new home!!! I cannot recommend her strongly enough!! Everything about this experience was perfect!! Thank you Carol!!
There are not enough kind words that I can think of to say about Carol Pope and Empire Home Loans. Our case was far from easy to deal with had multiple variables. Due to Carols hard work and effort to overcome obstacles we were able to close on our first home. I was at point where I thought it was time to give up on owning a home and thanks to Carol, our dreams have been achieved!! Thank you so much for everything!!!!!!
Carol is the greatest! She always kept us updated, was super professional and friendly, and was always available for us to answer any questions we had (even when we asked them multiple times)! Choose Carol as your broker, and you won’t regret it!
Carol is definitely the best! She is knowledgeable and responsive! I strongly recommend her! She has helped my husband and I purchase our last two homes and we will continue to use her for any of our mortgage needs!
Carol is a 5 star representative. Friendly, knowledgeable, helpful, great communicator, and makes every customer feel like there number one. PRICELESS. Would recommend to everyone.
Carol is an amazing Lender with incredible knowledge! I highly recommend her and her team!
“Carol always kept us informed. Our e-mails were answered promptly and in the end, the overall numbers were exactly what was expected. Thanks!”
“Carol and her team were extremely professional and were able to offer us flexible options for our needs. We are thankful at how smooth they made a sometimes turbulent process. They provided outstanding service and support to both the homeowner and the builder throughout the whole process to include the extension.”<br>Custom construction/remodel loan
Circle C Construction
“You guys are awesome! And from a contractor’s point of view—perfect!!” contractor for the Souza’shomeowner and the builder throughout the whole process to include the extension.” Custom construction/remodel loan
“Carol, you are certainly in the right job. You delivered as promised! It was a pleasure to work with you again for our home financing. We will definitely refer our friends to you and your excellent team. Best wishes to all of you!”
“We would like to thank you for working for us and making this refinancing so easy, fast and comfortable. We have NEVER seen a loan/refi go through so fast as this has done. We truly appreciate your kindness, sincerity and thoroughness in handling this for us. We are still awed at the speed of this refinance and you have made it possible for us to be totally comfortable knowing we are going to be debt free. Thank you again and if we ever hear of anyone thinking of buying or refinancing or needing any financial services, we are going to send them your way. Thank you again and God Bless you and yours.”
“Carol and her team were both excellent at their job. We really appreciated their professionalism and friendliness.” handling this for us. We are still awed at the speed of this refinance and you have made it possible for us to be totally comfortable knowing we are going to be debt free. Thank you again and if we ever hear of anyone thinking of buying or refinancing or needing any financial services, we are going to send them your way. Thank you again and God Bless you and yours.”
“Once again you were great! Keep up the good work! Thanks again for doing such a great job.”comfortable knowing we are going to be debt free. Thank you again and if we ever hear of anyone thinking of buying or refinancing or needing any financial services, we are going to send them your way. Thank you again and God Bless you and yours.”
Brian and Mona Bontempsrefinancing or needing any financial services, we are going to send them your way. Thank you again and God Bless you and yours.”
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